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- Part 3: Systemic improvements (Chapters 16-17)
PART 3: SYSTEMIC IMPROVEMENTS
Chapters overview
Chapter 16 – Practical improvements and oversight
In this chapter, we explore practical ways to ensure the decision-making arrangements in a new Act work effectively. We discuss:
- What information, guidance and training might be needed.
- Ways to increase the availability of people to act as attorneys and representatives.
- Ways to improve oversight of decision-making arrangements, including through complaints and investigation processes and the option of establishing an oversight body.
- Ways to include tikanga-focused and Treaty-consistent oversight.
Chapter 17 – Improving court processes
Court proceedings will be a necessary part of any new Act. In this chapter, we discuss how to improve court proceedings so that they are accessible to the people who use them. We consider:
- Ways to increase the participation of the person with affected decision-making in court processes.
- Ways to support people who are making an application to court.
- Ways to make court processes more socially and culturally responsive.
- Whether a new specialist court or tribunal should be established to deal with applications under a new Act.
- Whether a new Act should expressly provide for other dispute resolution options, such as mediation.
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